The New Doctor is a young occupational health service organization that supports employers in managing employee sickness and provides professional advice on sickness prevention and promoting wellbeing. The organization, where the pleasure of work and the development of doctors are central, has experienced continuous growth in recent years.
Apple Managed Services
Due to the tremendous growth they are experiencing, there was a need for an IT service that focuses on workplace management. De Nieuwe Arts approached Root3 with the request if they could take care of the entire IT aspect for them. Since April 2021, they have been using Apple Managed Services, which is a complete package for management, support, and consultation. Maarten Hitman, founder and also a doctor, says:
“As a small party, you initially do everything yourself, but eventually it becomes too time-consuming. In addition, as an occupational health service provider, you simply need to have your software and hardware in order, so that you work safely in compliance with the law.”
Not only does De Nieuwe Arts want to continue growing by 10 employees annually, but it is also important that the software and hardware continue to work seamlessly.
“No matter how big we get, Root3 can effortlessly scale with us thanks to the scalability of Apple Managed Services.”
Zero Worries: Effortlessly Managed IT Environment
Root3 now fully manages the IT environment of De Nieuwe Arts. This means they have the reins and as a result, our systems run smoothly and everything seamlessly integrates.
“Root3 has taken over all of our software and hardware, which is their expertise.”
Moreover, if we encounter any issues, we can call or message them, and they take care of it. It is precisely this support and the monthly check-ups that made us choose them and enter into a long-term partnership.
“During our introduction, they immediately provided us with a very transparent and honest insight into the costs. In addition, they can always switch quickly, so you know immediately where you stand. I really like that, it is essential for a small organization. I also like that there is someone from Root3 in our office once a month. Anyone who has questions can walk in for support. We always receive an action plan beforehand and an overview of what has been done afterwards. Very clear. And it is also very pleasant to deal with them thanks to the personal contact.”