Founda Health provides a platform that simplifies the exchange of health data between different parties. This includes hospitals, GP practices, radiology clinics and other healthcare providers. Through the Founda Health platform, patient information can be shared securely and easily between healthcare facilities in a region. Examples include sharing documents, radiology images, patient records and medication statements. In addition, Founda Health supports external health applications that give patients and doctors access to medical data, such as your personal health environment with your doctor’s notes. The platform facilitates seamless integration, allowing these apps to securely access data normally only available within hospitals.
Future-oriented strategy
As Chief of Staff at Founda Health, Maximilian Fenske, Max, is responsible for the Legal & Compliance team and various company-wide, strategic projects. The cooperation between Founda Health and Root3 started about four years ago. Max says: “At that time, Founda Health was a small startup with limited resources. At that time, our technical leads took care of workplace environment management and device security themselves. This created a lot of extra work for them, and we also saw that the lack of control over devices could pose security risks. Founda Health decided that security should be a core value and that a forward-looking strategy was needed.”
The company therefore chose to outsource workplace management to Root3. This ensured that the technical teams within Founda Health could fully focus on their core tasks. Since that initial collaboration, Founda Health has entrusted more and more to Root3 and Root3 took more and more things off their hands. They went from Health Check to Premium Services and now use Apple Managed Services. Max on their current service: “This fully managed service ensures that all devices within Founda Health are consistently maintained and secured.”
Why Root3: continuous availability and security
For Max, one of the main reasons for choosing Root3 is its availability. This is crucial for Founda Health as the company operates in different time zones, including the US, Europe and India. “Root3 has fast response times and offers continuous support. In addition, Root3 offers us a proactive approach to security. The team constantly monitors new developments and suggests improvements without Founda Health having to ask for them. Root3’s service aligns perfectly with Founda Health’s core value: providing a secure external product environment and a well-secured internal working environment.”
Hands-off approach
During the merger with a team from Philips, Founda Health had to integrate the devices and systems that were still under the Philips environment into their own infrastructure. “Root3 played a role in this by providing support in integrating and securing the new devices,” he says. “The transition went smoothly: the Philips team’s devices were easily integrated, without Founda Health having to put much effort into this. The onboarding process for new employees is also streamlined, with new devices automatically set up and secured as soon as an employee logs on for the first time. So it really is a hands-off approach for us,” said Max.
Root3 as a partner: proactively thinking along
How does Max see Root3 as a partner? “Root3 is a proactive partner that continuously thinks along about improvements in our technical environment and security. Thanks to monthly check-ins and high availability, Root3 offers us reliable and efficient support. They are really knowledgeable about compliance, certifications and audits, which helps us easily deal with our security issues. By working with Root3, Founda Health meets all the requirements for a secure working environment and device management.”
Grow along
One thing is certain: Founda Health intends to grow even further in the coming years. “In that respect, it is appealing that we have a solution and partner that will grow along with our company,” concludes Max, looking to the future.